Cyber Security eLearning
Diane Crawford, smiling
Help Diane get away on time.
It's Thursday afternoon. Diane Crawford has three things to finish before she leaves for her holiday at 5pm. You're going to help her get through them — but proceed with care.
Not everything is what it seems.
About Diane
Legal Secretary. Eleven years at the firm. This week she's covering for Sarah Mitchell in the conveyancing team — not her usual area.
Any mistake will keep Diane at her desk well past 5pm. How you handle each task is recorded.
How to help Diane You can interact with Diane's desktop just as she would her own. Read and respond to emails, call people from the directory on the left — whatever you think is appropriate. Take your time and try to avoid any distractions!
DC
Diane Crawford
Legal Secretary · covering for Sarah Mitchell (Conveyancing)
16:30
Task 1 of 3Diane has an email from Richard Calloway, Sarah's senior partner in conveyancing, that needs her attention. Read the message below and decide how to respond.
Before you leave
Task 1: Morrison completion
Task 2: Patel Bundle
Task 3: Courier mixup
Inbox
Calloway, R.
Morrison matter — please action
Chambers, D.
Re: Patel — docs ready?
Mitchell, S.
My files — can you cover?
Phone directory
Richard Calloway
Senior Partner
IT Helpdesk
IT support
Accounts
Finance
Line 2 holding — client call, waiting 2 mins
New email from Richard Calloway — Re: Morrison matter · click to read
New email — URGENT · accounts@harland-finch.co.uk — click to read
External sender — This email was sent from outside the organisation.
RC
Richard Calloway
Morrison matter — please action
To: diane.crawford@harland-finch.co.uk  ·  Thursday 16:22

Diane,

Thanks for covering Sarah’s workload — I know conveyancing isn’t your usual area.

The Morrison completion needs to move today. Please pass the attached account details to accounts and ask them to arrange a transfer of £47,000. It’s pre-authorised.

Richard

Senior Partner, Harland & Finch Solicitors

PDF
Morrison_completion_details.pdf
52 KB · Click to open
✉
Please check Diane's email

Diane has an unread urgent message from Accounts. Please review it before moving on.

Transfer authorised

Diane has authorised the £47,000 transfer to the account details in Richard’s email. The funds have left Harland & Finch.

Wrong matter sent

Diane handed the bundle to reception with the Harper undertakings letter still inside — another client’s privileged document is now on its way out of the building.

✉
Diane has an unread message

Diane has an unread message that may affect the bundle. Please read it before moving on.

📦
The courier is still waiting

Diane needs to prepare and print the Patel bundle before moving on.